PRIVACY POLICY

This privacy notice discloses the privacy practices for Common Trails Property Management, Inc. dba Riverbend RV Park. It applies solely to information collected by this website.

This page will inform you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared
  2. What choices are available to you regarding the use of your data
  3. The security procedures in place to protect the misuse of your information
  4. How you can correct any inaccuracies in the information

Our website address is https://riverbend-rvpark.com

1. What personal data we collect and why we collect it.

We are the sole owners of the information collected on this site and only have access to/collect information that you voluntarily give us.  Or via our online sign-up form, email or direct contact from you. We will not sell or rent or share this information with anyone.

We use your information to respond to you, regarding the reason you contacted us and to send you information regarding the Park. We will not share your information with any third party outside of our organization.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. 

No matter how we come to have your information, we want you to know that we respect the privacy of your information. And that you should be aware of how we handle your information.

a. Surveys, Contests or Events

From time-to-time, our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information such as name and shipping address, and demographic information such as zip code, age level. Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

We may communicate with you about a trade show or event hosted or co-sponsored by Riverbend RV. This may include information about the event’s content, event logistics, payment, updates, and any additional meetings, special demonstrations or other customer facilitation that we may provide related to an event for which you have registered. We may contact you after the event about the event and related products and services. We may share information about your attendance with your company.

b. To post testimonials

We may post testimonials on our websites, which may contain personal information. Prior to posting the testimonial, we obtain the customer’s consent to post their name along with their testimonial.

c. To comply with legal requirements

Riverbend RV may be required to disclose your personal information in order to comply with legally mandated reporting, disclosure or other legal process requirements. We will use reasonable efforts to limit the personal information it provides for these purposes.

2. Your access to and control over information.

You may opt-out of any future contacts from us at any time. Contact us via the email address supplied in our emails or via the contact form on our website to:

  • See what data we have about you if any
  • Change/correct any data we have about you
  • Have us delete any data we have about you
  • Express any concern you have about our use of your data
Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Cookies created on your computer by using this website do not contain personally-identifying information.  They do not compromise your privacy or security. We use the cookie feature only to store a randomly generated identifying tag on your computer. You can refuse the cookie or delete the cookie file from your computer by using any of the widely available methods. Our services are provided in such a way that the use of cookies is not mandatory.

Analytics

In order to help Riverbend RV Park improve your experience with our services, we use Google Analytics, including Google Analytics Demographics and Interest Reporting, to monitor and identify trends and usage statistics. Google Analytics may collect certain information during your visit to our website. Such information may include, without limitation, how often different features are used, how often different buttons and menu items are clicked, execution time for different operations, error reports, download location, software version, platform information, application/product usage, features usage, exception tracking, OS information, and product logs.

The information will be transmitted to and stored by Riverbend RV Park on its server. We do not use Google Analytics to collect any information that personally identifies you. The collection of this non-personally identifiable information will cease once your use of our services has ceased.  However, the information collected may be retained, accessed, and used by us as long as necessary for the purposes described herein.

3. Security

We take precautions to protect your information. When you submit information via the website, your information is protected both online and offline.

At this time we don’t collect credit card data on our website but if that option is added in the future, that information will be encrypted and transmitted to us in a secure way (you would see a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page).

We also protect your information offline. Only employees who need the information to perform a specific job (for example, shipping, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

The security of your personal information is very important to us. We have in place physical, administrative and technical safeguards designed to protect your personal information from unauthorized access.

In the event that your personal information is acquired or is reasonably believed to have been acquired, by an unauthorized person and applicable law requires notification, we will notify you of the breach by email, fax, or U.S. mail. We will give you notice promptly, consistent with the reasonable needs of law enforcement and/or Riverbend RV Park to determine the scope of the breach and to investigate and restore the integrity of the data system.

4. Correcting/Update Policy

If you have any privacy concerns or would like to correct and/or update your information, please contact us at office@riverbend-rvpark.com.

While the majority of questions and issues related to access can be handled quickly, complex requests may take more research and time. In such cases, issues will be addressed, or you will be contacted regarding the nature of the problem and appropriate next steps, within thirty days.

Riverbend RV Park has always valued your privacy, and we reinforce this belief throughout our organization. Your information will be protected as described unless the specific web page says otherwise. If you have further questions about our privacy policy, please contact us.